Store Policy

Customer Care

At KGN Chicken Trading, we are committed to providing high-quality poultry products and excellent customer service. If you have any questions regarding our fresh chicken, processing services, or bulk orders, our team is here to assist you.
📞 Contact us: 9372474303

Wholesale Inquiries

We specialize in B2B poultry supply, offering fresh and processed chicken products, including boneless chicken, wings, and lollipops. For bulk orders, custom processing, and international trade inquiries, please contact us for competitive pricing and supply chain solutions.

Privacy & Safety

Your personal and business information is secure with us. We comply with food safety regulations and ensure that our packaging and processing meet industry standards. We do not share customer details with third parties.

Payment Methods

Accepted Payment Methods

We offer multiple payment options for your convenience:
✔ Bank Transfer (NEFT/RTGS/IMPS) – Secure online transfers for bulk orders.
✔ UPI Payments (Google Pay, PhonePe, Paytm, etc.) – Instant transactions for quick orders.
✔ Cash on Delivery (COD) (For Select Orders) – Available for local deliveries only.
✔ Credit/Debit Cards – Processed securely through our trusted payment gateway.

Advance Payments & Credit Policy

Bulk Orders: A 50% advance payment is required for bulk and custom orders.
Credit Facility: Available only for registered B2B customers. Credit terms will be based on prior agreements.
Late Payments: Any delayed payments beyond the agreed terms will incur a 2% late fee per day.

Refunds & Disputes

Refunds: Since we deal with perishable goods, payments are non-refundable except in cases of order errors or quality concerns.
Dispute Resolution: If you encounter a payment issue, contact us a 9372474303 within 2 hours for assistance.
Gift Card Refunds
Refunds for gift cards will be processed within 4 hours of request approval.
Other Refund Methods
Refunds for bank transfers, UPI payments, and card transactions will be processed within 7 working days after approval.
Refunds will be credited to the original payment method used during the purchase.
Conditions for Refund
Refunds are only applicable for order errors, quality issues, or delivery-related problems.
Customers must raise a refund request within 4 hours of order receipt.
For any refund-related queries, please contact 9372474303